1) Enquiry and booking
After an enquiry is entered into the system it is transferred
automatically to the service provider, the party operating the hotel
selected by you or the event location if otherwise. The service provider
only receives information on the requested event together with your
company name but none of your personal data as filed with us. The
service provider prepares an appropriate offer based on your enquiry or
issues a refusal. You automatically receive advice of this by e-mail and
can access the service provider’s message directly in the system.
Should you decide to take up an offer, a legally binding contract is
entered between you and the service provider. The advice of your
acceptance is sent to the service provider together with your personal
data as necessary to organise the event.
The contract entered into between yourself and the service provider
is subject exclusively to the terms and conditions of the offer
including any restrictions on liability agreed therein.
Claims for damages arising from our broking activity both against us as
well as against our agents and subcontractors are excluded with the
exception of liability for injury to health and life, and except if due
to intent or gross negligence or if cardinal contractual obligations
necessary to achieve the purpose of the contract (broking) are breached.
Any liability with the exception of intent is limited to foreseeable
and direct damages at time of contract conclusion.